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The team at PageTurnPro is always striving to improve upon the foundational elements and introduce new, useful features that our customers can use to improve their bottom line. It’s our customers who drive the evolution of PageTurnPro. Need a feature specific for your publication? Let us know and we’ll work with you to create it. Have a problem with a feature that isn’t working quite right? Let us know that, too, and we’ll make sure we fix it.
Below are the answers to some common questions asked by our users. If you don’t find the answer to your specific question or need some additional details, you may use the contact form that follows. We will do our best to reply to your message as soon as possible.
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PageTurnPro
1500 Paxton Street
Harrisburg, PA 17104
(717) 238-1326
(888) 270-7675
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I. About PageTurnPro
- What is PageTurnPro?
PageTurnPro is an online, automated digital publishing platform that transforms static PDF files into virtual magazines and publications. This process can be done very quickly and with great ease.
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- What is an active PageTurnPro digital publication?
An active PageTurnPro digital publication refers to any publication that has been uploaded to your account, converted to reflect page-turning interactivity, and is set to “active” in your account overview.
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- Does PageTurnPro offer custom services if my digital publications have unique functional requirements?
Yes. Not only was PageTurnPro built to provide you with self-service and 24/7 access to digital collections, but we can also provide custom creative and development assistance to meet any unique publishing requirement. For more information regarding custom services, please contact a sales representative at 888-270-7675.
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- What is the pricing for digital publishing at PageTurnPro?
Our pricing is based on the number of publications/editions per year. For example, if you have a monthly publication, we consider that 12 editions. Our pricing is extremely economical, which enables our clients to publish digital editions quickly and cost-effectively. Prices do not increase based on the number of pages in your publication or the total pages viewed in the digital edition. If you would like a quote, please contact us at 888-270-7675 and let us know how many editions you plan to have in the first year.
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II. About our product
- What features are available for digital publication and how do I enable/disable those features?
Each digital publication that you create will include the following standard features:
- Search
- Table of contents
- Magnification (Zoom-in/Zoom-out)
- Dynamic link management
- Basic tracking and statistics
- Print
- PDF download
- Password protection
- Email sharing
- Embed video and other forms of rich media
- Integration with Google Analytics
- Basic viewer branding
In your overview, you the publisher, can choose to enable/disable any feature.
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- Do I have to host my digital publications on my own server?
PageTurnPro is a full-feature hosting service which allows us to provide you with up-to-date interface enhancements and patches. It also allows your digital publications to be easily searched and indexed by major search engines including Google, Yahoo, and Bing.
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- What kind of reporting does PageTurnPro make available?
Your PageTurnPro account allows you to access reader statistics that include essential marketing information for your company. You are able to track the total page views, the total views, which pages in your publication were viewed the most, the amount of time a user spent with the publication, the number of links and the number of clicks for each link.
If you have a Google Analytics account, you can easily integrate your digital publication statistics with your website statistics and generate consolidated reports.
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III. I’ve got the product, now what?
- What are the limitations I should be concerned with when uploading my static files?
PageTurnPro converts only PDF files. A single PDF file should contain all the individual pages of your publication and we recommend a resolution between 100-150dpi. All pages of your publication should be the same size, and the entire file size should be less than 100MB. Also, be sure to remove any registration or crop marks from the pages of your PDF before uploading the file.
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- Can I embed the digital publication on my website?
Yes, your publication tools allows you to generate a variety of code snippets that you can copy and paste into your existing website pages. This allows you to design your website template around your digital publication.
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- How do I inform readers that they can view the online edition of my digital publication?
PageTurnPro allows you to generate a link to any specific digital publication within your account. The generated link may then be copied and pasted into an e-mail with any additional marketing information that suits your company’s needs.
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- Can I customize the background color of the viewer to coordinate with my publication?
The default background color for a digital publication is black. You have the ability to modify the background color by selecting from a preset list of popular color options.
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- I have a lot of URLs throughout the text of my publication. Will PageTurnPro automatically recognize and link those URLs for me?
Yes. Any well-formed, text-based URL that is contained within the copy of your publication will be automatically linked for you*. Links embedded within images cannot be recognized and are thereby not automatically linked.
*For best results, be sure to enable links within your PDF file before uploading to PageTurnPro. Refer to the documentation of your PDF software for details on how to enable this.
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- Can I customize how my defined links appear within a digital publication?
Currently, a manually defined or a text-based link defined in your PDF will appear as a shaded box around the area that has been defined. A future release will provide you with additional color and style options they can be applied to the defined links within digital publications.
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- Can I incorporate video throughout my digital publication?
Yes. You can incorporate video that you have already hosted within YouTube which will appear to the left of the outside cover of your digital publication. You can also embed Flash video files throughout the pages of your digital publication. Additionally, PageTurnPro offers custom creative assistance for unique video placement needs throughout your digital publications. Contact a sales representative to inquire more about this service.
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- Can I associate digital publications to each other so that my readers will have access to related publications of the same theme or topic?
Yes. PageTurnPro uses a powerful tagging system that allows you to define and customize publications and group them by criteria. This is especially useful if you publish weekly magazines and have customers that would like to go back to past editions and read more information on the same topic.
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- I’ve uploaded my PDF file and the resulting digital publication that is produced appears fuzzy. How can I correct this?
We recommend your PDF file set to 100-150dpi resolution for the best combination of viewing quality and download speed. Keep in mind that when you view your converted digital publication on-screen, you are viewing a scaled down version to accommodate the browser window. Due to pixilation, some amount of fuzziness is expected and is normal especially with fine print sizes and small imagery. When those areas are viewed using the zoom feature of the viewer, they will appear clear and thereby easier to read.
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- What do users need to access PageTurnPro and their publications?
PageTurnPro requires you to have Windows XP (or higher), or MAC OS, a major, current web browser (e.g. Internet Explorer, Firefox, or Safari), Flash plugin installed, and computer hardware requirements standard for most modern-day applications. No additional third-party website or downloads are required to view a digital publication.
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